Let’s Talk Auto Body Repair

Questions about a product? Need application guidance? Our team is ready to help you achieve professional results.

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Email Us

Direct line to our support team.
hello@bondo-store.com

We typically respond within 24 hours

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Our Location

Bondoยฎ
1847 Lakeshore Ave, Suite 302
Minneapolis, MN 55408
United States

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Support Hours

Monday โ€“ Friday
8:00 AM โ€“ 6:00 PM CST

Weekend inquiries answered Monday

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Send a Message

Whether you’re troubleshooting an application or need product recommendations, we’re here to support your project.

    Common Questions

    Our support team responds to most inquiries within 24 business hours. Messages received on weekends are addressed first thing Monday morning. For urgent product questions during a repair, include your project details in the message for faster guidance.

    Absolutely. Tell us about the repair โ€” metal body work, wood restoration, minor dents, or deep fills โ€” and we’ll recommend the specific Bondo product that matches your application. Include surface type and project scope in your message for a tailored recommendation.

    Yes. If you’re experiencing curing problems, mixing issues, or surface finish concerns, our team can walk you through troubleshooting steps. Describe what happened during application, ambient temperature, and the product used โ€” we’ll help you correct the issue or adjust your technique.

    Orders are fulfilled through Amazon, so you’ll receive tracking information directly in your Amazon account and via email. If you have questions about shipping times or delivery, check your Amazon order history first. For product-specific questions about what you ordered, reach out to us here.

    For professional shops or large-scale projects requiring multiple units, send us the product name and quantity needed. We’ll provide guidance on bulk options available through Amazon Business or direct you to the best purchasing path for your volume requirements.

    Product returns are handled through Amazon’s standard return process โ€” check your order page for the return window and instructions. If the issue is related to application technique or product selection, contact us before returning; we may be able to help you achieve the result you’re aiming for with guidance or a different product recommendation.

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